The Elder Abuse Prevention & Awareness State Clearinghouse serves as a single location point for the general public, medical professionals, financial institutions, law enforcement professionals, aging network partners and other stakeholders to find information and resources related to elder abuse, neglect and financial exploitation, including how to recognize elder abuse and prevent it from occurring.
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Legislatively Mandated Reports
- HF 2387 Iowa Elder Abuse Report (2012)
- SF 2239 Elder Abuse Agency Collaboration Report (2014)
- SF 2336 Substitute Decision Maker Report (2012)
- SF 446 Elder Abuse Task Force Progress Report (2013)
- SF 446 Elder Abuse Task Force Final Report (2013)
Other Reports
Websites listed below are external to the Iowa Department on Aging and the Department is not responsible for their content or accessibility. Inclusion of these links does not constitute an endorsement of a website or an organization. Any comments regarding the content or accuracy of any of these sites should be sent to the respective Webmasters/Administrators.
National Elder Abuse Links and Elder Abuse Guide for Law Enforcement
- Ageless Alliance
- Division of Violence Prevention, Centers for Disease Control and Prevention (CDC)
- Elder Justice Coalition
- Elder Justice Initiative (EJI), US Department of Justice
- National Center on Elder Abuse (NCEA)
- National Clearinghouse on Abuse in Later Life (NCALL)
- Protecting Rights and Preventing Abuse
Useful Links
- International Network for the Prevention of Elder Abuse
- National Adult Protective Services Association (NAPSA)
- National APS Resource Center
- National Association of Triads (NATI)
- National Council on Aging (NCOA)
- National Council for Aging Care
- National Institute on Aging, National Institutes of Health
- National Resource Center on LGBT Aging
- Office for Victims of Crime, US Department of Justice
Recognizing Elder Abuse
- Signs of Elder Abuse, Neglect, and Exploitation
- Webcast: Signs of Elder Abuse, Neglect, and Exploitation (1-16-2019)
Financial Exploitation
- Consumer Financial Protection Bureau (CFPB) Against Business
- Federal Trade Commission (FTC)
Identity Theft
- IdentityTheft.gov
- US Department of Justice (DOJ)
- US Federal Trade Commission (FTC) - Identity Theft Gov
Fraud
- Financial Fraud Enforcement Task Force
- Consumer Financial Protection Bureau (CFPB)
- Social Security Administration, Office of the Inspector General
- Senior Medicare Patrol (SMP)
- Task Force on Market Integrity and Consumer Fraud
Guardianship/Conservatorship
- Finding the Right Fit; Decision Making Supports and Guardianship
- National Center on Law and Elder Rights (NCLER)
Legal
- Commission on Law and Aging, American Bar Association
- Justice in Aging
- National Center for State Courts, Elder Abuse Resource Guide
- National Consumer Law Center
Long-Term Care
Websites listed below are external to the Iowa Department on Aging and the Department is not responsible for their content or accessibility. Inclusion of these links does not constitute an endorsement of a website or an organization. Any comments regarding the content or accuracy of any of these sites should be sent to the respective Webmasters/Administrators.
Advocacy for Residents of Long-Term Care Facilities
- Office of the State Long-Term Care Ombudsman / (866) 236-1430
Assistance for Victims of Crime and Suspected Fraud/Consumer Protection
- Attorney General's Office / (515) 281-5164
Dependent Adult Abuse & Mandatory Reporter Training Information
Domestic Violence
- Iowa Coalition Against Domestic Violence / (800) 770-1650 or text 'IOWAHELP' to 20121
Insurance and Securities Fraud
- Iowa Insurance Division / (877) 955-1212
- Iowa Fraud Fighters / (877) 955-1212
Legal Assistance
- Iowa Legal Aid / (800) 532-1275
- Legal Hotline for Older Iowans (Iowans age 60 and over): (800) 992-8161
Medicare Errors & Fraud Assistance
- Senior Medicare Patrol / (800) 423-2449
How do I make an elder abuse report?
- If you think that an older adult is in immediate, life threatening danger, dial 911.
- To report abuse, neglect, exploitation, or self-neglect of a dependent adult, please contact Dependent Adult Protective Services at 1-800-362-2178 (toll-free, 24 hours a day, 7 days a week).
- If suspected dependent adult abuse is occurring in a health-related facility, contact the Iowa Department of Inspections and Appeals Nursing Home and Home Health Complaint Hotline at 1-877-686-0027 or email hfd_complaint@dia.iowa.gov.
- If you have concerns about your quality of care, quality of life or rights as a resident/tenant, or if you have concerns on behalf of your loved one who is living in one of Iowa's long-term care facilities, contact the Office of the State Long-Term Care Ombudsman at 1-866-236-1430.
- For a coordinated entry point to Iowa's information and referral resources regarding long-term independent living, contact LifeLong Links online or call 1-866-468-7887.
Identity Theft & Scams
- Iowa Attorney General's Office / (515) 281-5926 or (888) 777-4590
- Federal Trade Commission
Monitor your credit reports regularly to detect identity theft:
- Access all three reports at no cost: AnnualCreditReport.com / (877) 322-8228
- Contact the credit bureaus individually:
- Experian: (888) 397-3742
- Equifax: (800) 685-1111
- TransUnion: (800) 916-8800
Insurance and Securities Fraud
(complaints regarding the actions of insurance companies or entities providing services to insurers, issues of securities/investments, and brokers or investment advisors)
- Iowa Insurance Division / (866) 955-1212
Issues with Financial Products or Services
- Consumer Financial Protection Bureau / (855) 411-2372
Mail Fraud, Scams or Identity Theft
- US Postal Inspection Service / (800) 275-8777
Medicaid Fraud
- Medicaid Fraud Control Unit / (800) 447-8477
- US Department of Health and Human Services, Office of Inspector General
Social Security Fraud
- Social Security Administration / (800) 269-0271