Elder Abuse Prevention & Awareness (EAPA) State Clearinghouse

The Elder Abuse Prevention & Awareness State Clearinghouse serves as a single location point for the general public, medical professionals, financial institutions, law enforcement professionals, aging network partners and other stakeholders to find information and resources related to elder abuse, neglect and financial exploitation, including how to recognize elder abuse and prevent it from occurring.

Websites listed below are external to the Iowa Department on Aging and the Department is not responsible for their content or accessibility. Inclusion of these links does not constitute an endorsement of a website or an organization. Any comments regarding the content or accuracy of any of these sites should be sent to the respective Webmasters/Administrators.

National Elder Abuse Links and Elder Abuse Guide for Law Enforcement

Useful Links

Websites listed below are external to the Iowa Department on Aging and the Department is not responsible for their content or accessibility. Inclusion of these links does not constitute an endorsement of a website or an organization. Any comments regarding the content or accuracy of any of these sites should be sent to the respective Webmasters/Administrators.

Advocacy for Residents of Long-Term Care Facilities

Assistance for Victims of Crime and Suspected Fraud/Consumer Protection

Dependent Adult Abuse & Mandatory Reporter Training Information

Domestic Violence

Insurance and Securities Fraud

Legal Assistance

  • Iowa Legal Aid / (800) 532-1275
  • Legal Hotline for Older Iowans (Iowans age 60 and over): (800) 992-8161

Medicare Errors & Fraud Assistance

 

How do I make an elder abuse report?

  • If you think that an older adult is in immediate, life threatening danger, dial 911.
  • To report abuse, neglect, exploitation, or self-neglect of a dependent adult, please contact Dependent Adult Protective Services at 1-800-362-2178 (toll-free, 24 hours a day, 7 days a week).
  • If suspected dependent adult abuse is occurring in a health-related facility, contact the Iowa Department of Inspections and Appeals Nursing Home and Home Health Complaint Hotline at 1-877-686-0027 or email hfd_complaint@dia.iowa.gov.
  • If you have concerns about your quality of care, quality of life or rights as a resident/tenant, or if you have concerns on behalf of your loved one who is living in one of Iowa's long-term care facilities, contact the Office of the State Long-Term Care Ombudsman at 1-866-236-1430.
  • For a coordinated entry point to Iowa's information and referral resources regarding long-term independent living, contact LifeLong Links online or call 1-866-468-7887.

Identity Theft & Scams

Monitor your credit reports regularly to detect identity theft:

  • Access all three reports at no cost: AnnualCreditReport.com / (877) 322-8228
  • Contact the credit bureaus individually:
    • Experian: (888) 397-3742
    • Equifax: (800) 685-1111
    • TransUnion: (800) 916-8800

Insurance and Securities Fraud

(complaints regarding the actions of insurance companies or entities providing services to insurers, issues of securities/investments, and brokers or investment advisors)

Issues with Financial Products or Services

Mail Fraud, Scams or Identity Theft

Medicaid Fraud

Social Security Fraud