Moving a loved one into a long-term care facility can be a true act of love and unselfishness when a person is no longer safe living at home, or when a caregiver can no longer provide the care the individual needs.
The following pages are specially designed for family members and caregivers of current and prospective residents of long-term care facilities and tenants of assisted living programs:
You may wish to contact your Local Long-Term Care Ombudsman if you are a:
- Resident or tenant of a nursing facility, residential care facility, assisted living program or elder group home;
- Family member or friend of a long-term care resident or tenant;
- Person who is interested in the welfare of residents/tenants;
- Person or family considering long-term care placement;
- Have questions about residents' rights Your Right to Choose Video; or
- Long-term care administrator or employee with a concern about a resident at their facility
- Looking for assistance with involuntary discharge
VIDEO: Involuntary Discharge
Local Long-Term Care Ombudsmen Districts
Iowa is separated by three districts that are covered by different State Long-Term Care Ombudsmen. To find your county's Ombudsmen, review the districts below.
All Ombudsmen may be reached by contacting the Office of the State Long-Term Care Ombudsman:
State of Iowa
Office of the State Long-Term
Care Ombudsman
510 E 12th Street, Suite 2
Des Moines, IA 50319
Phone: 1-866-236-1430
The Long-Term Care Ombudsmen for this district serve the following Iowa Counties:
- Allamakee
- Black Hawk
- Bremer
- Buchanan
- Buena Vista
- Butler
- Calhoun
- Cerro Gordo
- Cherokee
- Chickasaw
- Clay
- Clayton
- Delaware
- Dickinson
- Dubuque
- Emmet
- Fayette
- Floyd
- Franklin
- Grundy
- Hamilton
- Hancock
- Hardin
- Howard
- Humboldt
- Ida
- Jackson
- Kossuth
- Lyon
- Mitchell
- O’Brien
- Osceola
- Palo Alto
- Plymouth
- Pocohontas
- Sac
- Sioux
- Webster
- Winnebago
- Winneshiek
- Woodbury
- Worth
- Wright
Meet Your Ombudsmen:
Jennifer Golle
Melanie Kempf
Kim Weaver
The Long-Term Care Ombudsmen for this district serve the following Iowa Counties:
- Adair
- Adams
- Appanoose
- Audubon
- Cass
- Cedar
- Clarke
- Dallas
- Davis
- Decatur
- Des Moines
- Fremont
- Guthrie
- Harrison
- Henry
- Iowa
- Jasper
- Jefferson
- Johnson
- Keokuk
- Lee
- Louisa
- Lucas
- Madison
- Mahaska
- Marion
- Mills
- Monroe
- Montgomery
- Muscatine
- Page
- Polk
- Pottawattamie
- Poweshiek
- Ringgold
- Scott
- Shelby
- Taylor
- Union
- Van Buren
- Wapello
- Warren
- Washington
- Wayne
Meet Your Ombudsmen:
Kim Cooper
Julie Pollock
Pam Railsback
The Long-Term Care Ombudsmen for this district serve the following Iowa Counties. To find which Long-Term Care Ombudsman serves your county, please call 1-866-236-1430.
- Benton
- Boone
- Carroll
- Clinton
- Crawford
- Greene
- Jones
- Linn
- Marshall
- Monona
- Story
- Tama